Return & Refund Policy

Last Updated: October 6, 2025

Thank you for shopping with I AM JJ JELANI, owned and operated by DIGILANI LLC. We value your trust and strive to deliver products that meet the highest quality standards. This Return & Refund Policy explains our guidelines regarding returns, exchanges, and refunds for purchases made through https://iamjjjelani.com.

Return & Refund Eligibility

We accept return requests for eligible products within 30 days of the delivery date, under the following conditions:

• The product must be returned in its original packaging and in unused condition.
• The return must include the receipt or proof of purchase.
• Products must have one of the following issues:
• The product arrived damaged.
• The product was misprinted.
• The order was fulfilled incorrectly (wrong item, color, or design).

No exceptions will be made outside these conditions.

Non-Returnable and Non-Refundable Items

• All sales are final. We do not accept returns, exchanges, or issue refunds for purchases made due to buyer’s remorse, dissatisfaction, or any reason unrelated to product defects.
• Size Exchanges: We do not offer exchanges or refunds for incorrect sizes. Please refer carefully to the size chart before placing your order.
• Custom or personalized items are not eligible for return unless they arrive damaged or defective.

Refunds for Sale or Discounted Items

Items purchased on sale or with promotional discounts are eligible for a refund only if they meet the return criteria listed in the Refund & Return Eligibility Section (damaged, misprinted, or incorrect fulfillment). No refunds are issued for discounted items due to buyer’s remorse or dissatisfaction.

Return Process

To initiate a return, please contact us via our website contact form at https://iamjjjelani.com/contact. Provide your order number, a description of the issue, and photo evidence (if applicable). Once your request is approved, we will provide detailed return instructions.

Return Address:

I AM JJ JELANI
Attn: Returns
26480 Gaited Horse Trl
South Bend, IN 46619
United States

Note: Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective product).

Refund Approval and Processing

• Once we receive and inspect your returned item, we’ll notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be processed within 7–10 business days and credited to your original method of payment.
• Shipping costs are non-refundable unless required by law or due to a verified fulfillment error.

Damaged or Incorrect Items

If your item arrives damaged, misprinted, or incorrect, please contact us immediately—within 7 days of delivery—with photos of the product and packaging. We will review your claim and issue a replacement or refund if verified.

Exchanges

We do not offer product exchanges at this time. If an item is defective or incorrect, please follow the return process for a refund or replacement if eligible.

Final Sale Items

All final sale, clearance, or promotional items are non-returnable and non-refundable unless they arrive damaged or defective.

Contact Us

If you have any questions about this Return & Refund Policy, please contact us through our website at:

https://iamjjjelani.com/contact